Privacy Policy

Privacy Policy

Fire Risk Assessment Union (FRAU)
Last updated: 30th March 2026

1. Who We Are (Data Controller)

FRAU is the data controller responsible for your personal data.

Fire Risk Assessment Union Ltd

13 Brookvale Grove, Solihull, England, B92 7JH
info@frau.org.uk

2. What Data We Collect

We may collect and process:

• Identity data (name)

• Contact data (email, phone number)

• Business data (company details)

• Account data (membership details)

• Payment data (processed via Stripe, we do not store card details)

• Technical data (IP address, browser type)

• Usage data (how you use our website/services)

3. How We Use Your Data

We use your data to:

Purpose	Legal Basis
Provide membership services	Contract
Process payments	Contract
Communicate service updates	Legitimate interest
Send marketing emails	Consent
Improve services	Legitimate interest

4. Marketing Communications

We may send you emails about:

• FRAU updates

• New resources

• Industry insights

You can unsubscribe at any time via:

• Email link

• Contact request

We use platforms such as Mailchimp to manage communications.

5. Sharing Your Data

We may share your data with:

• Payment processors (Stripe)

• Email platforms (Mailchimp)

• Website hosting providers

• Professional advisers (legal/accounting)

We do not sell your personal data.

6. International Transfers

Some service providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place (e.g. standard contractual clauses).

7. Data Retention

We retain your data:

• For the duration of your membership

• As required for legal/accounting obligations

8. Your Rights (UK GDPR)

You have the right to:

• Access your personal data

• Request correction

• Request deletion

• Restrict processing

• Object to processing

• Data portability

To exercise your rights:
info@frau.org.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office.

9. Cookies

We use cookies to:

• Ensure website functionality

• Analyse usage

• Improve user experience

You can manage cookies via your browser settings.

10. Data Security

We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy periodically. Please review it regularly.

13. Contact

info@frau.org.uk